FEEDBACK & COMPLAINTS

Support should feel safe, respectful, and steady.

I welcome feedback, including when something hasn’t felt right. If you have a concern, you deserve to be heard, and you should never have to “push” to get clarity or support.

You can share feedback at any time. You can also make a complaint without fear of being treated differently.

Share Feedback or Raise a Concern

You can use the form below to send feedback or raise a complaint. If you’d prefer, you can also contact me directly by email.

Email: info@mindfulbloom.org

Send feedback or make a complaint

Use this form to share feedback, raise a concern, or let me know if something needs to be addressed.


If you have a preferred contact method (or safety preferences), please include that in your message.

What happens next

Once I receive your message, I will:

  • confirm I’ve received it

  • review what you’ve shared

  • respond as soon as possible

  • work with you to find a fair, respectful way forward

I aim to respond within 2–5 business days. If the issue is more complex, I will keep you updated.

You are welcome to have a nominee, trusted person, or another support involved in the process.

If you are not satisfied

If you are not comfortable raising a concern with me directly, or you are not satisfied with the outcome, you can contact:

NDIS Quality and Safeguards Commission
Phone: 1800 035 544
Website: ndiscommission.gov.au

Important note about urgent support

I do not provide crisis support.

If you are in immediate danger or need urgent help, please contact:

  • 000 (Emergency Services)

  • 1800RESPECT – 1800 737 732

  • Lifeline – 13 11 14