Services
NDIS Support, Delivered Clearly
I provide NDIS supports under two main categories: Capacity Building and Core.
Both are non-clinical, trauma-informed, and designed to strengthen participation and independence in everyday life.
Whether you need practical, in-the-moment support or want to build skills and confidence over time, supports are structured to feel steady, respectful, and manageable.
Capacity Building vs Core (Quick Guide)
Capacity Building = what you want to build over time to rely less on support
Core = what you need right now to participate
Most individuals move between the two depending on what’s happening in their life. The right category simply depends on whether the focus is immediate participation or long-term skill development.
My Approach
Steady & Structured
Support is clear, practical, and paced. We break things down into manageable steps so the participant can move forward without overwhelm.
Participant-Led
The participant’s voice, consent, and boundaries come first. Supports are delivered alongside the participant — never over them.
Trauma-Informed
Support is delivered with safety, respect, and flexibility. Sessions adapt to the participant’s nervous system, communication style, and capacity.
Capacity Over Reliance
The goal is long-term confidence and independence. Whether support is Core (in the moment) or Capacity Building (over time), the focus is always on strengthening skills and reducing reliance where possible.
Capacity Building
Increased Social and Community Participation
Life Transition Planning incl. Mentoring, Peer Support and Individual Skill Development
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Capacity Building is future-focused. It strengthens the participant’s skills, confidence, and understanding over time so they can manage life transitions, communication, and everyday systems more independently.
Rather than providing in-the-moment assistance, Capacity Building focuses on preparation, reflection, planning, and skill development. The goal is to reduce reliance on support over time and build sustainable independence in a way that feels manageable and structured.
Supports are non-clinical, trauma-informed, and complement — but do not replace — therapy or Support Coordination.
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Capacity Building can be helpful for participants who are:
Navigating significant life transitions such as separation, housing change, or service changes
Feeling overwhelmed by letters, forms, appointments, or system requirements
Rebuilding routines and confidence after trauma
Wanting clearer planning around communication, budgeting, or next steps
Seeking structured, steady support to strengthen independence over time
This support is suited to participants who want to build practical skills, not just manage a single situation.
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Capacity Building may focus on the following areas:
Systems Navigation & Communication
Supporting the participant to break down letters, forms, or service communication into manageable steps. This may include identifying timelines, clarifying next actions, and developing simple tracking tools that reduce overwhelm.
Self-Advocacy Capacity Building & Rights Confidence
Building confidence in expressing preferences and boundaries clearly. This may involve preparing for meetings, clarifying goals, and co-drafting communication in the participant’s voice.
Mentoring & Skill Development
Strengthening routines, planning skills, and communication confidence. This can include managing decision fatigue, building structure around responsibilities, and developing sustainable systems that support participation.
Life Stages, Transitions & Change Navigation
Supporting preparation for school, housing, or service transitions. This may include planning for uncertainty, strengthening readiness, and reflecting on past experiences to build confidence for future change.
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Capacity Building sessions can be structured or flexible, depending on the participant’s needs.
Some sessions may focus on practical planning and creating tools or systems. Others may involve reflective conversations to strengthen insight, confidence, and decision-making.
Sessions are participant-led and paced appropriately. The focus is always on skill development and future independence, not crisis response or coordination.
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Some Capacity Building work happens outside of live sessions when it directly contributes to the participant’s goals.
This may include preparing for upcoming appointments, reviewing documents, drafting communication, or reflecting on progress and next steps.
Non-face-to-face support does not include acting as a representative, advocate, or Support Coordinator. The participant remains the decision-maker and voice in their supports.
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Examples may include:
Preparing for a housing meeting by clarifying goals and questions in advance.
Breaking down a service letter into clear next steps and timelines.
Developing a simple budgeting structure through money mapping to organise bills and reduce financial stress.
Reflecting after an appointment to strengthen confidence and adjust strategies for next time.
Creating a planning system that supports routine, communication, and follow-through.
All examples are non-clinical and focused on skill development over time.
Core
Assistance with Social, Economic and Community Participation
Access Community Social and Recreational Activities
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Core supports focus on participation in the moment. They are designed to help the participant engage safely and confidently in social, community, or service-based activities as they occur.
Rather than building long-term strategies, Core support provides practical, real-time assistance that reduces immediate barriers to participation. The focus is on presence, safety, and engagement in everyday life situations.
Supports are non-clinical, trauma-informed, and delivered in line with NDIS Core funding.
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Core supports can be helpful for participants who:
Feel overwhelmed during appointments or service interactions
Need support to communicate clearly in the moment
Experience anxiety or dysregulation in community settings
Want support to attend meetings or activities safely
Require assistance to stay present and engaged during challenging interactions
Core support is suited to participants who benefit from practical, responsive assistance as situations arise.
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Core support may focus on the following areas:
In-the-Moment Communication Support
Supporting the participant to understand information being shared, clarify questions, and express preferences clearly during appointments or activities.
Emotional Regulation & Confidence
Providing calm, steady support during stressful interactions so the participant can remain engaged and regulated.
Participant-Based Consent & Boundaries
Supporting the participant to communicate boundaries and preferences respectfully during interactions, without acting as a representative.
Supported Community Participation
Attending community or service-based activities alongside the participant to support safe and confident participation.
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Core sessions are practical and responsive.
They may involve attending an appointment together, supporting participation in a community activity, or providing in-the-moment communication assistance during a meeting.
The focus remains on enabling participation in real time rather than building long-term systems or strategies.
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Core supports are primarily delivered face-to-face or in real time.
Limited non-face-to-face time may occur when directly connected to the activity, such as brief preparation, essential documentation, or immediate follow-up.
Non-face-to-face support under Core does not include planning long-term strategies, coordinating services, or acting on behalf of the participant.
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Examples may include:
Attending a housing or service appointment to provide in-the-moment communication support.
Supporting the participant during a community activity to remain regulated and engaged.
Helping clarify information during an appointment so the participant can make informed decisions in real time.
Providing calm support during a challenging interaction so the participant can complete the activity safely.
All examples focus on immediate participation and do not include coordination or representation.
How I Like to Support Participants
When Capacity Building and Core Work Together
While Capacity Building and Core can be delivered separately, I often integrate them in a structured way that supports both immediate participation and long-term confidence.
I think of it as a Before / During / After model — where support is intentional, steady, and growth-focused.
Before - Capacity Building
We prepare.
This may involve clarifying goals, breaking down what to expect, organising paperwork, strengthening communication, or developing simple tools that reduce overwhelm. The focus is on building clarity and readiness.
During - Core
We support participation in the moment.
This may involve attending an appointment, providing real-time communication support, or helping the participant remain regulated and confident during an interaction.
After - Capacity Building
We reflect and strengthen.
This may involve reviewing what worked, adjusting strategies, reinforcing communication confidence, and building skills that reduce reliance on support over time.
Why This Approach Matters
This model supports both immediate participation and long-term independence. It ensures the participants remains the decision-maker, while steadily building confidence, clarity, and practical capacity.
It is structured, intentional, and grounded in real-life participation, not just reactive support.
How To Get Started
Step 1: Send me an enquiry
Step 2: 15-minute intro chat (we discuss fit, goals, consent)
Step 3: Onboarding session + paperwork explained and signed
Service agreements and support schedules are shared privately once we agree to work together.
Step 4: First support session
What I Don’t Provide
To ensure clarity and strong boundaries, I do not provide:
Therapy or counselling
Support Coordination
Formal advocacy or acting as a participant’s representative
Crisis response services
Legal or financial advice
My role is to provide non-clinical Capacity Building and Core supports that strengthen participation, confidence, and independence. The participant remains the decision-maker in all supports.