Privacy Statement – Mindful Bloom

This Privacy Statement applies to the website www.mindfulbloom.org and any related services provided by Mindful Bloom.

1. Personal Information

At Mindful Bloom, your privacy matters. We are committed to safeguarding personal information and respecting your right to control how your information is collected and used. Providing personal information is an act of trust — and we take that seriously.

Unless you give consent otherwise, Mindful Bloom will only collect and use your personal information as outlined in this statement and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Collecting Personal Information

Mindful Bloom does not collect personal information about individuals unless it is provided knowingly and voluntarily. This may include your name, contact details, or other relevant information shared through:

  • Booking forms

  • Email correspondence

  • Newsletter subscriptions

  • Session or progress notes

  • Intake forms, service agreements and consent forms

This information is collected for the purpose of providing you with trauma-informed support, coaching, or advocacy services.

3. Use of Tracking Technologies

Our website may use tracking technologies such as cookies or similar tools to improve your browsing experience. Cookies are small files stored on your device for record-keeping purposes. While they may collect browser data, these technologies do not personally identify you.

You can adjust your browser settings to refuse cookies or notify you when they are being used.

4. Use and Disclosure of Personal Information

Your personal information will be used solely for purposes directly related to your engagement with Mindful Bloom, including:

  • Providing coaching, support, or advocacy services

  • Responding to enquiries

  • Sending occasional updates or newsletters (if you’ve opted in)

  • Improving our services and resources

Mindful Bloom will never sell, rent, or trade your information. We may disclose personal information if required by law or to protect your safety or the safety of others.

5. Data Storage and Security

Mindful Bloom takes reasonable steps to ensure the security of any personal information held, whether stored digitally or in paper format. This includes secure storage systems, password-protected files, and confidentiality protocols.

6. Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or outdated. To request access or correction, please contact us using the email below.

7. Links to External Websites

Our website or content may occasionally include links to other websites for your convenience or interest. These external sites are not operated or controlled by Mindful Bloom, and we are not responsible for their privacy practices or content.

8. Use of Artificial Intelligence (AI)

Mindful Bloom may use privacy-respecting AI tools to help with routine tasks like drafting resources, improving website content, and creating general templates. These tools support our work and do not replace professional judgment.

  • What we do: We use AI for non-personal, generalised content creation and service improvement. If we need to analyse information to improve our resources, we de-identify it first so it cannot reasonably identify you.

  • What we don’t do: We do not input identifiable client information into AI systems without your clear consent. We do not use AI for automated decision-making about you.

  • Third parties: Where AI tools are provided by third-party processors, we take reasonable steps to ensure they have appropriate security, confidentiality, and data-handling practices in place that align with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

  • Your choice: If you prefer that your information is never used with AI tools, even in de-identified form, you can opt out at any time by emailing info@mindfulbloom.org. Your services will not be impacted.

  • Security: Any AI use follows the same security and confidentiality standards described in this Privacy Statement.

9. Questions or Concerns

If you have any questions, concerns, or feedback about this Privacy Statement or how your personal information is handled, please reach out to:

Holly Russo
Founder, Mindful Bloom
📧 info@mindfulbloom.org